This is general education, not medical advice. Every scar and every person is different — a proper assessment is the only way to know what's suitable for you.
First, the honest part
No treatment "removes" a scar. Once skin has been through surgery, a c-section, a burn or an injury, some permanent change to the tissue is normal. What supportive therapies aim to influence is how a scar settles — its texture, flexibility, colour and comfort — not whether it exists at all. Anyone promising to erase a scar isn't being straight with you.
What scar therapy is trying to help with
Scars can do more than sit there. Depending on the person, they may feel tight, itchy, raised, sensitive, or restrict movement nearby. Scar therapy is about supporting the tissue as it matures. With LLLT and gentle hands-on techniques, the goals are typically to:
- Support a softer, more flexible scar over time
- Help ease tightness or pulling around the area
- Support local circulation as the tissue remodels
- Give you a clear home routine (like scar massage, once healed) to continue between visits
How much difference any individual notices varies — genuinely. Factors like the type of scar, how old it is, your skin, and your overall health all play a part. Hayley will give you an honest read on what's realistic for your situation rather than a one-size promise.
When is the right time to start?
Timing matters. Scar work generally begins only once a wound has fully closed and healed — never on an open, weeping or recently stitched wound. For many surgical or c-section scars that's a matter of weeks, but it depends on your healing and any advice from your surgeon or GP. Older scars can still be worked with too; they simply respond differently to newer ones. If you're unsure whether your scar is ready, that's one of the first things an assessment will check.
What a scar therapy visit looks like
- A look at the scar and a chat about its history, how it feels, and what's bothering you
- LLLT applied over the area, painless and brief
- Gentle scar-mobilisation techniques where appropriate
- A simple home-care plan you can keep up between sessions
- Honest guidance on whether further sessions are worthwhile for you
When to check with a doctor first
See your GP or surgeon before starting scar therapy if the area is still healing, shows any sign of infection (increasing redness, heat, discharge, pain), or if you have a keloid or a medical condition affecting healing. Hayley will also refer you on if that's the safest path — supporting your recovery sometimes means pointing you to the right person, not booking another session.
Read more
Learn how the therapy itself works in what is LLLT?, or see the scar therapy and post-op recovery pages for pricing and detail.